Do you have a question that’s less urgent?
If you have a question but don’t need an immediate response, email support can be a really helpful option. It’s a good fit if you’re trying to manage things on your own but would still like to check in with someone who understands what you’re going through.
Gambling Help Online offers a free and confidential email support program for anyone affected by gambling harm, including partners, family members and friends.
Email support can help you understand what’s going on, discover ways to look after your own wellbeing, and learn about options for supporting someone in their gambling recovery.
Trained gambling counsellors monitor these emails from 9 am to 5 pm Monday to Friday and will usually reply within 1 business day.
Not sure this is the right type of support?
There are many ways to get help. Everyone’s different, so it’s really important for each person to find the right support for them. Different approaches may work better for different people. We’re here to help people choose the type of support that suits them best.
Do you want more help?
If you or someone close to you would like to talk to someone, you can start an online chat with us or call the Gambling Helpline on 1800 858 858. It’s free confidential, and available 24 hours a day, 7 days a week.
Support isn’t just for people who gamble. It’s also here for family and friends like you, to help you cope and look after yourself.
If you’d also like to learn more about ways you can support your loved one to change their gambling, visit our section on Taking Action.
